2020 Infiniti QX50: Unable to Rise to the Challenge

Strong points
  • Powerful engine
  • Addictive sound
  • Classy materials
Weak points
  • CVT is a bad match
  • Dual-screen interface could be simpler
  • Variable-compression technology is not as revolutionary as advertised
Full report

Infiniti launched the second generation of its QX50 compact luxury SUV for 2019. As a direct rival of the BMW X3, Mercedes-Benz GLC, Audi Q5, Lexus NX and Acura RDX, this model was supposed to help the company’s bottom line in a big way.

The reality is otherwise. Here’s why…

Unorthodox Engine

The new QX50 debuted with a so-called “revolutionary” engine technology that can adjust the compression ratio from 8:1 (for maximum performance) to 14:1 (for maximum fuel economy).

This apparently allows the turbocharged 2.0-litre four-cylinder to combine the power of a gasoline engine with the frugality of a diesel.

Photo: Germain Goyer

The numbers sure are impressive: 268 horsepower and 280 pound-feet of torque, most of which is delivered at low revs. Also, the system operates in seamless fashion, so you will never know the difference in the compression ratio.

Is it that effective, though? And what about long-term reliability? We don’t have the answers to those questions yet.

What’s the Deal with the Transmission?

While the engine can be described as a muscular performer, the continuously variable transmission is a real handicap. Both Nissan and Infiniti have been pioneers and big-time adopters of CVTs, but they haven’t managed to make theirs pleasant.

Not only that, but the shift lever itself is an example of poor design and ergonomics. On a few occasions during the week, it accidently moved to neutral while we attempted to adjust the cabin temperature or change radio stations. This is a real safety concern and Infiniti must absolutely do something about it.

The goal with the next-generation Infiniti QX50 was to set a new standard for efficiency, but if you think its CVT can work miracles you’re wrong. The official rating by Natural Resources Canada is 9.7 L/100 km—exactly the same for the Q5 and NX 300. Meanwhile, the X3 achieves 9.2 L/100 km.

Photo: Germain Goyer

Music to the Ears

Automobiles are often judged by what we can see and feel, but the auditory experience can make a difference sometimes. In the case of the QX50, your ears are in for quite a treat.

While strong at lower revs, the turbo engine becomes addictive at higher revs where it lets out a deep growl typically associated with sporty cars that cost a whole lot more. So, even though the QX50 doesn’t have six or eight cylinders, Infiniti engineers found a way to make sure it doesn’t sound like a tin can.

In a world full of uninspiring, soulless vehicles, it’s refreshing to see an automaker inject quite a bit of character into its most popular product.

Two Screens Instead of One

For a reason we ignore, designers chose to incorporate not one, but two screens in the centre stack. The upper display is primarily used for navigation, while the lower display combines audio, phone and HVAC functions.

In our opinion, it would have been simpler and more intuitive to combine everything into a single, comprehensive interface.

Photo: Germain Goyer

Trending Downward

It seems like there are fewer Infiniti vehicles on the road these days. In fact, the company’s sales are falling a rapid pace—far more than the industry average. In Canada, we’re talking about a drop of 12.8 percent in 2019.

Fresh from a complete redesign, the QX50 was one of the rare Infiniti models to enjoy growth (22 percent) last year. However, with 3,515 units sold in the country, it ranks well behind the aforementioned rivals.

Clearly, Infiniti’s formula with the new QX50 is not enough to attract customers. The thing is that it needs to convey German-like prestige while offering greater benefits that stand out from the competition, whether that’s fuel economy, handling or fit and finish.

Share on Facebook

More on the subject

New ModelsInfiniti Teases New Coupe-like SUV Called QX55
At the Pebble Beach Concours d’Elegance in California, Infiniti today announced that a new “luxury sport utility coupe” will soon join its lineup. It will bear the name QX55 and likely slot between the redesigned QX50 compact SUV and the three-row QX60 mid-sizer. The company also released an image of …
Test Drives2019 Infiniti QX50: A Softer Side
Out of the three Japanese luxury brands on our market, two are struggling with sales decreases almost every year for the past decade. While business is good at Lexus, Acura and Infiniti seem to have lost their identity along the way. It’s particularly challenging for Infiniti, the least successful of …
Test Drives2019 Infiniti QX50 : Quiet Engineering
The 2019 Infiniti QX50 is all-new from the ground up and armed, at least according to Infiniti, to tackle on the latest crop of compact luxury crossovers out there, which have now become all the talk in the industry. It features the first-ever variable-compression engine… in the world. Thanks to …
First Drives2019 Infiniti QX50: Innovative Engine, Conventional SUV
LOS ANGELES, California – Call it a sign of the times: Infiniti has chosen an SUV in which to inaugurate its innovative variable valve timing drivetrain. It promises to combine the performance of a turbocharged engine with the sobriety of a diesel. Introduced as the world’s first variable compression ratio …
NewsAll-new Infiniti QX55 to be Revealed This Fall
The Infiniti QX55, a brand new, coupe-like luxury SUV, will finally be revealed this fall, more specifically on November 11. Announced at the 2019 Pebble Beach Concours d’Elegance a year ago, this model is based on the next-generation QX50 . It was initially supposed to hit showrooms this summer, but …
New ModelsAll-new Infiniti QX55 Expands the Brand's SUV Offering
In a move to regain some market shares in the competitive world of luxury SUVs, Infiniti is introducing the all-new QX55 as a sportier, coupe-like variant of the QX50 . The two models will coexist in the same way as the BMW X3 / X4 and Mercedes-Benz GLC/GLC Coupe , …